Chapter 29: Customer information leakage

Chapter 29 Customer Information Leakage
After thinking for a moment, Qin Xiao said to Qin Xiao, "Leave this to me!"
"The number of people has dropped too much now, and the event needs to be temporarily slowed down. Otherwise, waiting for these regular customers to come back and continue to participate in the event, the rhythm can't keep up, and it will be difficult to sell in the end."
"You inform the employees and the customers who participated in the event that the venue activities are suspended!"
Soon, the news was announced.
Qin Xiao, who had just eaten closed doors at the old customers in the new area market, returned to the company and hurriedly found Xiao Jingqian and asked, "Xiao Jingqian, can you help me check things?"
"Say." The expression on Qin Xiao's face was serious, and Xiao Jingqian knew that what she wanted to check must be very important.
"You secretly use the company's internal audit team to help me check whether customer information in our East China market has been leaked!"
Qin Xiao hadn't thought about the leakage of customer information, but she visited customers these days and found that every old customer who did not participate in the event was a core customer.
Generally, core customers will actively respond to the activities carried out by the company, and this is unlikely to happen.
This makes Qin Xiao have to suspect that someone is making trouble!
And this person who is in trouble can find their core customers so accurately, it shows that they know the customer information very well.
Knowing so many core customers' information, Qin Xiao couldn't think of other reasons except for the leakage of customer information.
Hearing Qin Xiao's words, Xiao Jingqian's face also showed seriousness.
He naturally knows how serious customer information leakage is.
Especially, the current East China market cannot tolerate the slightest difference!
If these customers are poached by competitors, the Xiao Group will have no place in East China!
Thinking of this, Xiao Jingqian even drove back to the company headquarters.
Please, he will personally look at the internal audit team to investigate this matter.
After Xiao Jingqian left, Qin Xiao called an emergency department meeting.
Regardless of whether customer information has been leaked, what she has to do now is to pull the hearts of these customers back.
"Today's meeting is mainly for the recent loss of customers. I have formulated some activities."
"Recently, everyone has put their work aside, and the main task is to serve regular customers."
"I planned several activities, such as customer tours and customer tea parties. Qin Yu knows the specific process, and you just follow her arrangements."
"These activities have only one purpose, which is to make customers trust the product, trust your employees and trust the company!"
Qin Xiao had encountered such problems before, so she didn't feel tricky. From the beginning to the end, it was the customer information that worries her.
In the bottom of her heart, there was a vague object of suspicion, but Qin Xiao never dared to make sure, so she asked Xiao Jingqian to investigate.
"Mr Qin, what should customers do if they don't want to see us now?" Yang Ran curled her eyebrows. She felt that no matter how good the event was, it would be useless for customers to not cooperate.
"Liu Bei visits the thatched cottage three times and can invite Zhuge Liang out. You should work harder and go a few more times. Those customers will not be indifferent!" Qin Xiao said confidently.
After all, those are the core customers in the East China market, and they have feelings with them.
Because of your sincerity, they will naturally not really ignore it!
Qin Xiao said so, everyone can only do what she said.
However, the final result is indeed as she said, the old customers finally agreed to participate in the event heartily.
Customer travel, such activities are still rare in other places.
The cost is too high, and Qin Xiao dares to bother with customers.