Chapter 1963: Liu Yan's violent temper

"Xiaowu, what do you think?" Huang Wanting nodded, then looked at Xiaowu again and asked.
"Sister Qingqing, I have to say that this method of yours was something I couldn't think of before, but I have to say that you are really too smart to come up with such a way to get the best of both worlds!" Xiaowu understands Xiaowu. Man, so when he saw Xiao Man say those words so firmly, he already knew that Xiao Man would be able to take care of the company.
Although Xiaoman is a person who doesn't like publicity, she is a woman with strong self-esteem.
Especially when she was working as an assistant to Huang Wanting, this point was vividly reflected by her. Once someone hurt Huang Wanting's self-esteem, she would immediately stand up and use sharp language to fight back, even if that person is Sister Yang. , She will come forward without fear to oppose.
And for a woman with such a personality, once she gives a promise, once she makes a promise, even if others don't take it seriously, she can't take it seriously.
"I know that Xiaoman didn't have any experience in managing the company before, but Xiaowu, I believe she is not only because she has been by my side, but also..."
"Sister Qingqing, you don't need to say, I understand Xiaoman's character, I believe her more than you!"
Xiao Wu stretched out his hand and interrupted Huang Wanting. He knew what Huang Wanting was going to say next, and those words were exactly what Xiao Wu wanted to say in his heart.
Seeing Xiaowu's behavior, Huang Wanting also nodded somewhat moved.
After all, this plan was made by herself. To be honest, Huang Wanting's heart is indeed selfish, in order to make Xiaoman's future life better, and to make her progress little by little.
"Haha! It seems that such a difficult problem has been solved so easily by you. It can be seen that your future company will definitely develop to make everyone stunned!"
Cheng Xun stood up suddenly, laughed twice, looked at the three Huang Wanting very seriously, nodded and said.
"Then it will be Mr. Cheng's good words!" Xiao Wu also stood up and said with a smile.
"Xiaoman, next, registering the company and handling the various materials will be done by you. Although it will be very hard, you must remember your promise just now!" Huang Wanting looked at Xiaoman again. Said with a solemn face.
"Sister Qingqing, don't worry. Although Xiaoman is not that good, I must be someone who can do what I say. As long as it is what I say, I will definitely try my best to accomplish it!"
Xiaoman gritted his teeth and said very firmly.
...
Liu Yan, Chen Qing and the two have been around for nearly half a month.
In the past half month, the two of them have gained a lot from each other. The only exception case was Liu Yan. That time, she was really outraged. There was no problem with the product, but that Customers are just messing around.
Liu Yan's violent temper had been suppressed for so long, but that time, it broke out completely uncontrollably.
In the end, the customer was scared to fist and begged for mercy, hoping that Liu Yan could "spare him". Of course, the customer turned his face immediately afterwards, and it was even worse than before to promote Mingda's "torture" style after-sales service. service.
Chen Qinghe quickly discovered this, but during his contact with Liu Yan, he did not take the initiative to bring up the matter, perhaps because he knew Liu Yan’s temperament, or perhaps because he already understood. Customer psychology.
For this, Chen Qinghe did very much in line with Liu Yan's wishes.
Today, after coming out of a company again, Chen Qinghe called again.
"Haha! President Liu, how did you get today?"
As soon as the call was connected, Chen Qinghe said to Liu Yan excitedly.
"It's not bad, at least another trouble has been solved." Liu Yan sighed slightly and said.
"It seems that there seems to be something annoying? Let me guess, it is difficult for customers to do it?" Chen Qinghe said.
"No, my current business level is quite high, okay? Don't look down on me!" Liu Yan said unconvinced.
In fact, in several previous contacts, Chen Qinghe's professionalism has made Liu Yan a little surprised.
It was precisely because of that that Liu Yan worked hard and actively adjusted her shortcomings in the next work.
"What is the reason?" Chen Qinghe asked suspiciously.
"Mr. Chen, there is actually something that I haven't told you, but I feel awkward now. To be honest, I don't know how to deal with it anymore." Liu Yan's tone suddenly became very serious. Said.
Chen Qinghe had probably guessed what Liu Yan was going to say after hearing this, but he still did not take the initiative and said again: "What's the matter?"
"Some time ago, there was a customer. After we broke up, he kept spreading on the Internet about the bad news of Mingda and the irresponsibility of our after-sales work. Now it has caused a lot of public opinion. The one I just left today The company knows about this incident. If it weren’t for that incident, we would end it more smoothly. It seems that the incident may have a significant impact on my next work, and you should have done it too. Is there any feedback? Haven't you noticed something wrong in the past two days?" Liu Yan raised her voice deliberately at the end.
In fact, Liu Yan knows very well that the news that the client spread on the Internet must have reached the area where Chen Qinghe is responsible, and Chen Qinghe’s work must have been affected to a certain extent, but Chen Qinghe never said , So Liu Yan took the initiative to mention it today.
"Hehe, this, I don't think it's anything. This is something that can be encountered after sales. I have often encountered such things in the past. Don't take it too seriously." Chen Qinghe said in a very flat tone.
It seems that this incident is indeed a very common thing.
"Mr. Chen, I remember that you weren't such a generous character before? When did you become so open-minded?" Liu Yan was a little bit unbelievable. Based on her previous understanding of Chen Qinghe, it was completely different from now.
But Liu Yan actually knew that since Chen Qinghe hadn't mentioned this matter for so long, it showed that he was different from before.
"What does Mr. Liu mean? You look down on people, right?" Chen Qinghe joked.
"No, Mr. Chen, how do you think this matter can be solved better?" Liu Yan asked, returning to seriousness.
After all, Chen Qinghe's work experience in this area is much richer than Liu Yan's. Liu Yan can't think of a good solution. Chen Qinghe may have a solution.
"Well... it's easy to handle! You ask your assistant to specially collect every entry they publish, and then you can take them out as evidence. For now, it's okay to keep the soldiers alone, and the difficulty of the next work will increase. I believe you With the ability to complete, after all problems are resolved, the matter will be solved."
Feeling Liu Yan's serious tone, Chen Qinghe also said very seriously.
"What do you mean? By the way, let me do nothing?" Liu Yan didn't quite understand it. This matter is very troublesome to Liu Yan now. She has been struggling for a long time.
"Stopping with static is the best strategy and the most efficient solution. For such a customer, if you let him rant, in the end he will find that all his previous unreasonable troubles will turn into a joke. At that time, it was not that you asked him to say something nice, but he asked you to forgive him instead." Chen Qinghe continued.
"Mr. Chen, are you kidding? This kind of conscientious person, can you expect him to turn his head back?" Liu Yan was a little angry.
"Hehe, Mr. Liu, don't worry, if you are willing to believe me, just wait and see. In the end, if it is not the result of what I said, I write Chen Qinghe's name backwards!" Chen Qinghe's determination and decisiveness made Liu Yan some will not come to mind.
Indeed, Chen Qinghe's way of solving problems is peculiar enough that Liu Yan has never contacted before.
Liu Yan fell silent. After a while, Chen Qinghe said again: "Mr. Liu, our job is actually a psychological game between people. If you can beat your opponent psychologically, you have already succeeded in half. If you want to suppress him, you need a stronger psychological quality, and the point I just said, you need a strong psychological quality. If you have one, it is completely easy to suppress the other party."
"Psychological quality? What does this have to do with mental quality?" Liu Yan was even more unclear.
"Hehe, when watching a dog growling wantonly by your side, would you choose to kick it to death or indulge it?" Chen Qinghe continued to ask.
"Of course it was kicked to death! If it is not kicked to death, what if it bites?" Liu Yan replied without hesitation.
"This is the psychological quality." Chen Qinghe said very firmly.
"What... mean?" Liu Yan still didn't quite understand.
"That's it, Mr. Liu, I have to go to the next company. Before dark, I have to complete today's task." Chen Qinghe didn't say much, and after saying this, he hung up the phone.
And Liu Yan still listened to the beeping sounds on the phone with a blank face.
"Mr. Liu, do you want to get in the car?" The assistant looked at Liu Yan in a daze at this time, pointed to the opened car door, and asked softly.
Liu Yan then came back to her senses, looked at her assistant, then at the opened car door, and then slowly walked up.
"The next company, shall we still go?" After getting in the car, the driver looked back at Liu Yan's somewhat dazed expression, and it was too early, he asked.
"Go! Of course! Why not?" After Liu Yan finished speaking, she sighed, but she still frowned. She hadn't figured out what'psychological quality' Chen Qinghe was talking about. What's going on, but I just feel very tall.
The most damning thing is that Chen Qinghe also deliberately showed off mystery. Since he wanted to say it, he hadn't said it clearly, and finally hung up the phone, leaving himself at a loss until now.