Chapter 16: Customer trouble

Chapter 16 Customer Trouble
"I am your assistant, so naturally I want to be with you!"
Hearing what Qin Xiao said there was still something to do, Xiao Jingqian followed without hesitation.
Qin Xiao and Xiao Jingqian had just arrived at the Yunshan store, and the new store manager Li Li was overjoyed to greet him, "Ms. Qin!"
"Tell me what's going on, what about the customer?" Qi Qinxiao scanned the store. It is now lunch time and there are not many customers in the store.
Yunshan Store is a product after-sales service point, and is equivalent to a small club, providing consumers with a place for leisure, entertainment and product experience.
Usually, customers can consult and understand the company's product information here, and they can also communicate with employees about problems that they have purchased.
Therefore, in addition to high-end customers, most customers still come to the store frequently, which also ensures the close contact between customers and employees.
"Boss Wang is an old customer from Xu Jie before. He bought a lot of products from Xu Jie and deposited some of them in the company."
"Recently, he had a problem while using the product, so he called to communicate with Xu Jie."
"However, Xu Jie has been evasive, and did not even answer Boss Wang's call in the end."
"Boss Wang was naturally annoyed and came to the store, and threatened to call the police to arrest Xu Jie!"
Li Li quickly told what she knew.
Before Qin Xiao came, Boss Wang had already made a violent mess in the shop. Li Li is not an experienced employee, and it takes only half a year to work here.
If it were not for Lin Bingbing to leave with a large number of key elites, she would not have been suddenly raised by Qin Xiao as the manager of the Yunshan store.
Therefore, she is really inexperienced in handling customer issues and disputes.
Qin Xiao hadn't come this time, her heart was all up and down, uneasy.
"On this question? Is there something else? Boss Wang doesn't seem to be a anger because of a product problem!" Qin Xiao frowned slightly, instinctively that things were not as simple as Li Li said.
Boss Wang, Qin Xiao knows that the old customers in the urban market have been following them for several years.
As for Xu Jie, the former Yunshan store manager, put down the stall, and followed Lin Bingbing.
Now that Qin Xiao is gone, how can Xu Jie care about his old customers?
Moreover, when they left, they were all so sudden, they didn't greet the customers they served at all, and the customers couldn't find anyone, so they were naturally anxious.
Qin Xiao thought about it, on the old customer's side, Lin Bingbing and the others also left her a mess.
The personnel department of the company has successively received a lot of customer complaint calls, all due to the loss of employees and the lack of service.
"Forget it, you give me Boss Wang's address, I will visit him now!"
Seeing that Li Li couldn't tell one reason for a long time, Qin Xiao could only come to find out in person.
"Mr Qin, your store manager named Xu Jie is really chilling!"
"I bought so many products from him, and in every sales meeting, I am not always actively supporting his work!"
"Just last time, he said he wanted to pay for performance, so I placed an order without saying a word."
"It's fine now. He is no longer in Haicheng, so he left without saying a word and didn't say hello to me. I called him, but he didn't even answer."
"Oh, I usually say so nicely, I turn around and I don't recognize people! This is a liar at all!"
When I saw Qin Xiao, Boss Wang's grievances filled his stomach, and he wanted to vent it all at once.