Chapter 286: The foundation of the platform

Mulong Technology has always been providing technical support and hardware products. It rarely touches the platform. This time, Mulong Technology suddenly made a taxi platform. Naturally, many people have various ideas. After all, Mulong Technology It is the first platform in the world to make a self-driving car. Without accident, as long as the car output keeps up, the number of users is not a problem. Is it true that Mulong Technology will start to deal with end users?
This time, you don't mind Mulong Technology engaging in the platform. After all, Mulong Technology's artificial intelligence provides technical support for so many platforms. User information Mulong Technology wants to have something. What everyone cares about is that with the user information, Mulong What will technology do?
Some netizens even started to wonder what it would be like if Mulong Technology established a social platform. The social platform was too monopolistic, just like how many times Ali tried to challenge WeChat, the result was a vain silver. But since it is a monopoly, there will naturally be disadvantages. Users always hope that there is competition in the market, and they are happy to see the competition. And if Mulong Technology engages in social platforms, does it mean that holographic communication is coming, the future social platforms are Will not implant intelligence and holography? Do n’t you need to be harassed by selling tea in the future?
I have to say that netizens are really full of imagination and actually opened a discussion meeting on the Internet.
It ’s just that netizens may really think too much about it. To create a smarter and more reasonable social platform, Liu Fan did think about it, but not now, this time it ’s really not the purpose of the taxi platform, but because Liu Fan is looking for Not the right partner.
Although there is something happening in Didi before the car-hailing industry, it is still the only one, and then several other small ones have a little bit of meat to eat.
Liu Fan still wanted to follow the cooperation model of providing technical support, but when he went to communicate with these online car rental platforms, he made him a little uncomfortable.
Before Didi had an incident, everyone knew one thing, and that was the outsourcing of customer service. But after Liu Fan visited various platforms this time, he knew that everyone still outsourced.
Of course, they have their reasons, to save money, after all, to be a business.
However, in the eyes of Liu Fan, the most important thing for a technology company to do hardware and software is R & D, and the most important thing for a platform company is service. This is what a responsible company should do, and only such a company can go for a long time.
It's really costly to do a good job. It's like a customer service center. The cost difference between outsourcing and outsourcing can be at least 30%. But you are a platform. Are you not responsible for customers who consume on your platform? You must not put customer safety and customer rights first? Otherwise, what platform are you on?
This is like a computer company that does not engage in research and development, acquires a little technical advantage by acquiring IBM's PC business, and then focuses only on marketing. It also clamors about how aggressive it is, how much money it makes, and other people's technology. Get up, ask what are the core technologies, no. Shameless?
To borrow the words of a big brother, it will be up to you.
So after Liu Fan visited the customer service center, security center and other departments of the online car-hailing platform on the market, and then communicated with the bosses for a while, he left silently.
Making money is the nature of the company. There is nothing wrong with it. Liu Fan does not want to argue with others from his own standpoint. It can only be said that everyone may have a small disagreement. Liu Fan was not comfortable putting the customer in their hands, so he decided Building a platform yourself is not a big problem for the current Mulong technology.
As for customer service issues, Liu Fan immediately set up his own customer service center to ensure the rights and interests of customers with manual customer service + artificial intelligence customer service + artificial intelligence security.
At 12 pm on the same day, the Mulong taxi app was launched, and the download volume in one hour exceeded 200 million. Although only five cities were included in the first batch of pilot lists, it did not affect everyone's urge to look at APP.
The Mulong taxi app maintains the minimalist style that Mulong Technology has always had. Open the app and click to confirm. After reading the user instructions, there are only three options in the selection bar above: taxi within the city, cross-city taxi (not yet open), and security center. .
Considering the safety hazards, Mulong taxis do not provide car-sharing services. At the same time, the cars are the same, so there is no distinction between express and luxury cars. Mulong taxis do not involve finance, unlike the current taxi software. Like the P2P platform, it has to lend.
In the lower right corner is the personal center, which contains personal information, historical itineraries, wallets, promotions and settings.
The current preferential activities are only the first order discount for new users and half-price discount for some groups of people, including soldiers, elderly over 70 years old, disabled people and students at school.
It can be seen that Liu Fan really does not intend to engage in too much price marketing.
At noon at 12 o'clock, the first batch of unmanned ride-hailing vehicles was officially launched in five cities, with 30,000 vehicles invested in each city. In all fairness, the number of 30,000 cars is not low anymore, which is why the power is concentrated in five cities. Try not to oversupply as much as possible ~ EbookFREE.me ~ After all, like Shanghai, there are a total of 60,000. taxi. However, Liu Fan still underestimated everyone's enthusiasm. At 12.03, all 150,000 driverless cars in five cities carried passengers.
According to the data, 35% are orders over 15 kilometers, 30% are orders between 10 and 15 kilometers, 25% are orders between 5 and 10 kilometers, and only 10% are short-range distances below 5 kilometers.
It didn't take long for Liu Fan to immediately understand through a hot search on the Internet. A lot of people here were early adopters, because it was mentioned in the video introduction yesterday that this driverless car is a standard 350,000 configuration. It can be achieved by watching movies and playing office games. Anyway, there is the first single discount, so many people come to make fun of the fun.
After all, there are hundreds of thousands of self-driving cars. Not everyone can afford them. This time the introduction of self-driving online car rental is just to help everyone.
Moreover, this incident was originally a hot topic. Many people hit this car in order to shoot a video and send it out to mix traffic.
As for the video content, the creativity of netizens was once again stimulated, and even some vulgar content was promoted. Unfortunately, Fan Fan couldn't control this. All he could do was submit the information to the relevant departments in time.
Including those who challenge the monitoring technology of Mulong Technology, want to avoid surveillance in the car and do damage. As a result, the car was directly locked and the criminals were successfully sent directly to the police station.
Netizens can't help but sighed, "I have saved the police."
Always, the landing of driverless online car hire has once again caused a lot of response. Liu Fan has been watching the news on the Internet in the office, but he is more concerned about the reaction of traditional taxi drivers and online car drivers. Until night, these voices finally started to emerge ...