Chapter 58: Bad reviews are flooded.


   At more than seven o'clock in the morning the next day, Mu Bai opened his eyes dimly, as usual, habitually getting up to wash.
   After washing, he yawned, picked up the phone on the bedside, and opened it.
   found that there were several more bank accounts.
   "Dear user, at 22:02 on January 1, your account with the end number of 2868 earned 59,0000.00 yuan, and the current balance is 596,880.18 yuan."
   "Dear user, at 06:33 on January 2nd, your account with the end number of 2868 earned 2390000.00 yuan, and the current balance is 2986880.18 yuan."
  ......
   Looking at these pieces of account information, Mu Bai found that Fengshen Express was indeed very responsible. In just one day, more than half of the flowers and plants had been delivered.
   This makes him very satisfied.
   Now I have more than 3 million in bank cards that were less than 10,000 yuan.
   "Look at the buyer's comments after receiving the goods."
   After seeing the goods received, Mu Bai was ready to read the evaluation.
   He yawned, walked out of the bedroom, and leaned comfortably on the sofa, logging into Taobao on his mobile phone.
After    went to Taobao, after randomly scanning the background messages, he switched to the buyer evaluation page to take a look.
   Most of the buyers who confirmed the receipt of the goods received five-star reviews, but there were also many negative reviews.
   This made Mu Bai a little surprised, after all, he was very confident about the quality of the flowers and plants he sold.
   swiped the screen, he began to look at these comments one by one.
User 526: "Haha, the courier guy is so handsome. It’s such a cold day. It’s really hard to send me the courier at night. The express service is well received, the quality of flowers and plants is well received, and the seller’s service is bad!!! I have not responded to one day of contact Let me tell you, the high-cold shopkeeper, I must give a bad review!"
   "The flowers and plants are more beautiful than the photos, they are value for money, five-star praise, I have already paid attention to the store, and I will buy the flowers and plants I like, but I hope that the shopkeeper can communicate with customers frequently and not be too cold."
   "The Golden Queen has been received. It is very good. The express is well preserved. Fengshen Express must have a five-star praise."
"The peony has arrived. The flowers are beautiful and they are worth the price. But I am still very angry with the shopkeeper's attitude. Even if the quality of the sale is very good, I still ask you not to be so cold. Even if there are too many contact messages, you Time to reply, is it always okay to take care of a customer service? Not to mention that an online store with tens of millions of transactions a day has no money to serve customers!
   "Well, the item is very good, but the review is bad! This lady is so headstrong, the bad review is bad! The cold dead shopkeeper, see if you will ignore me in the future!"
  ......
   Mu Bai looked at these comments, especially the bad ones, so he didn't know what to say.
   It’s not that he ignores these buyers, but every time he sells an item, the buyers he contacts are far beyond his ability to respond.
   But as a Taobao seller, the service attitude is indeed an important part.
   So after seeing these bad reviews, Mu Bai felt that he should indeed find a customer service.
   And I consulted a customer service online, and it didn’t cost much.
   It's just that I don't know who is good now, and there is no suitable person in his heart.
  While thinking about the customer service, he went to Taobao on his mobile phone.
   It is eight o'clock in the morning, and the sky outside is still grey.
  Because he couldn't think of someone to be Taobao customer service, Mu Bai planned to contact the wit star on QQ.
   After all, the wit star is also doing Taobao, and the time to do it is much longer than that of himself. In addition, how can I ask her to buy jade today, so by the way, I will ask the customer service.
   went on QQ, he found the wit star in his recent contacts, and then opened the chat page between the two.
   "Are you there? I want to buy more jade and ask something by the way."
   After the message was sent, seeing that the wit Xing QQ was in a state of being away, Mu Bai went downstairs for breakfast first.
   The breakfast shop is near the Shuimolin District Community, and it will be there in a few minutes.
   He ordered a nutritious breakfast, and then waited for a reply on QQ while eating.
  ......
   Eight ten in the morning.
   In an inconspicuous jade shop in a commercial street in the northern city of Nanjing.
   "Ding Dong!"
   There was a message prompt on QQ that I care about my friends~EbookFREE.me~, which made Mi Xuan, who was sleeping in the bed, rubbed his eyes, and then picked up the phone.
   She hasn't gotten up more than eight o'clock in the morning, it's not that she is lazy, but it was wee hours that she was chatting with customers on QQ for a 20,000 yuan bill.
   But in the end, the client still said that she would consider it again today, which made her extremely helpless.
  Think about the simplicity and directness of Xiaomu's purchase of 200,000 jade, and then look at the customers who have an order of 20,000 yuan.
  In contrast, Mi Xuan realized how happy it is to have such a tyrant customer as Xiaomu.
   This also lets Mi Xuan know that she must keep this tyrant customer, so yesterday she set Xiaomu as the first customer who is particularly concerned about QQ.
   At this time, she yawned, took the phone from the bedside into the pink bedding, and then opened QQ and scanned the message page.
   Mi Xuan Yan's value is not high, which is between seventy and seventy-five, but the skin is very white.
   She hides in the bed and plays with her mobile phone, inadvertently exposing large areas of white skin, which adds a bit of temptation to her.
   "Huh? It turned out to be Xiaomu, and he wants to buy jade again. That's great, Xiaomu local tyrant still takes good care of my Xiaomi."
  Mi Xuan saw the news that it was Xiaomu, and that it was the news that she intended to buy jade again, which made her very happy.
   But she also saw the message that there was something to ask herself.
   Although he didn't know anything, he quickly replied: "Hmm, Xiaomu, where is Xiaomi, what do you want to ask me?"
   Mi Xuan did not mention the purchase of jade, because she knows that only by helping customers solve their problems can they win the most favor.
   As for Xiaomu, a tyrant customer, she has to work hard to win a good impression.
   After sending the message, Mi Xuan started to get up and put on clothes, preparing for work.
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