Chapter 174: Workplace promotion strategy (1)

Lu Ze opened his eyes and looked at the blackboard.
In the second year of high school, this time is not good.
High school homework is too busy, from morning to ninety o'clock in the evening, there is no time to do anything else.
The original high school, Wen Yan just graduated this stage, is the most difficult stage in Wen Yan's life.
The young rookie who was new to the workplace was suppressed by his predecessors, and the black pot was buckled on his head.
Plastic surgery chain companies are also the industry most prone to disputes. As a customer service here, they are surrounded by various negative energies every day.
Out of the family, they don't have much money. They can only live in small single peasant buildings far from the city center. The sewage is out of the house.
Every morning before 7 o'clock in the morning to go out to grab the bus, then transfer to the subway to work, sitting in the office is a customer complaint, go home at about 8 o'clock in the evening, finish cooking, shower, do not want to do anything in bed.
That memory gave Wen Yan a deep imprint. In previous lives, he often talked to the original body about his experience when he first came out of society.
The most painful one was when the customer did an electric wave peeling. The temperature of the instrument was too high, which caused a bubble on the left cheek, leaving a mark.
The technical department pushed it to the customer service department, and the customer service manager pushed it to her head.
She appeared in front of the customer and was scolded by a dog blood shower.
The customer service department gave her a death order to solve it, but because she lacked experience, she didn't understand anything, and didn't know how to do it. She could only stand obediently in front of the customer and be scolded, and she would hide and cry every time she was scolded.
Counting time, it was almost a few days before and after he crossed over.
Lu Ze looked at the blackboard, covered his stomach, crawled on the table, and moaned slightly.
"What are you doing?" Qi Shi at the same table asked in a low voice.
"Old rules, pretend to be sick and take leave, brothers, and cooperate."
"Go to the internet cafe?"
"You go to the Internet cafe, I have something else."
Qi Shi raised his hand and said, "Teacher, Lu Ze seems to have a stomachache."
My stomach hurts again?
The probability of Lu Ze's stomach pain is too high this month.
The old class came over with doubt, and saw that Lu Ze's forehead was full of sweat beads, his face was pale and pale, and his lips were pale, and he quickly sent Qi Shi to Lu Ze to the hospital.
Qi Shifu landed on the ground and left quickly. As soon as he left the school, the two people gave a high-five tacit agreement, and agreed that the time to return to school quickly separated.
Qi Shi went to the Internet cafe, and Lu Ze went to work at Wen Yan by bus.
There is a sycamore tree downstairs from Wenyan Company.
When she first entered the company, she knew no one and had no money. She couldn't eat out with her colleagues, so she would eat alone on a bench under a sycamore tree.
Opposite the bench was a lake, and few people were at noon.
When I am aggrieved, I will temporarily come out of the company and hide here to cry.
When Lu Ze arrived, Wen Yan was crouching silently in the gap between the bench and the sycamore tree.
Lu Ze felt the school uniform pants bag without paper, but there was a lollipop.
Lu Ze walked over, opened it, and handed it to Wen Yan.
Wen Yan raised his head, tears were still on his face, his eyes were red, and it looked very distressing.
She stared blankly at the lollipop in front of her.
Lu Ze squatted. "Sister, I'm coming for you from the future."
what?
Wen Yan opened his mouth, a question mark in his head.
Lu Ze took the opportunity to stuff Wen Lian into his mouth and smiled.
Wen Yan: "..."
The little boy in front of him was beating, and people were crying. He was laughing, even if he laughed, he laughed before her.
However, the little boy smiled really well.
"Sister, tired to squat. Can you stand up and sit down and talk to me for a while?"
"it is good."
Wen Yan stood up and sat down on the bench, hesitated, right, this little boy is so hooked.
How could she be led away by his nose somehow?
She used Yu Guang to look at the landing ze. It must be the reason for her handsome appearance.
Wen Yan took the lollipop out of his mouth, and there was still a little bit of sweetness in his mouth.
She looked at the lime, her favorite taste.
Wen Yan looked at Lu Ze, "Classmate, are you lost?"
Lu Ze shook his head and looked into her eyes seriously, "Sister, I am born again. In the future, you will become a strong woman, start your own company to the top of life, and then support me."
A brief silence.
Wen Yanxuan laughed, and she leaned her hands on the chair, narrowing her eyes with a smile.
After a while, Wen Yan wiped away the tears that laughed. "Really, thank you, classmate. I haven't laughed like this for a long time."
"Sister doesn't believe I was born again, or doesn't I believe that I will reach the peak of my life?"
Wen Yan patted Lu Ze's shoulder and said graciously, "Classmate, under normal circumstances, a man should say that I am your future husband in order to pick up a girl."
"As long as my sister thinks, I can turn right in the future."
Lu Ze looked at Wen Yan honestly, and Wen Yan smiled helplessly. "Classmate, although your skill in talking is not good, but my sister sees that you look good and forgive you."
She looked at the time, and it had been more than five minutes since she came out.
"Sister, to eliminate Ms. Zhao's complaint, it's not enough to just sit in the office and send a text message, or apologize with a gift while she is doing repairs."
The key word is right.
Wen Yan turned in shock, "How do you know?"
"Because I was born again." Lu Ze smiled slightly, and the sun hit him with a clear and clear feeling.
"Ms. Zhao's husband started a foreign trade company, and he is not a person short of money. It is impossible for any woman with a stamp on her face to withdraw her complaint based on her apology, not to mention that Zhao attaches great importance to appearance."
"What to do then?"
"Sister, your current approach is mainly to send short apologies, call to apologize, and personally spend money on fruit and gifts to come and apologize. This is the way to go, but this is a public-to-business method. It is too purposeful and will instinctively. It stimulates resentment and aversion in the body. "
"But if I do n’t do this, what can I do? Shouldn't we let others see the sincerity of our company's apology?" Wen Yan sat down beside him, and she didn't know how the little boy in front of her knew the plight she encountered .
But she really has nowhere to go, there is no other way, let the dead horse be the living horse doctor.
"If it is the company's sincerity, then others complain in accordance with the company's rules and regulations. Why should the complaint be cancelled?"
Lu Ze asked: "What kind of person is Ms. Zhao?"
"In my thirties, he pays great attention to appearance. There is no shortage of money in the home. It is harsh."
"What about personality?"
Wen Yan thought about it and shook his head.
"Release the relationship between the two of you from public relations, talk like a friend, ask her recent troubles, talk about some topics that women often talk about."
Lu Ze said: "Then help Ms. Zhao with her current situation and make her feel affectionate with you. You are friends and make her feel embarrassed and blame you."
Seeing that Wen Yan was in deep thought, Lu Ze continued to prompt: "Look at this day, is it not appropriate for Ms. Zhao to expose her wounds to the violent sunlight every day? Her husband has been traveling abroad for business Is n’t she a bit lonely? She has children. Although she has money, does she have any trouble taking care of the children alone and at home? "
"I understand."
Wen Yan nodded. "If you treat customers as customers only, she will only treat you as a representative of the company, but if you treat her as a friend, she will treat you as a friend. But customers are still customers except friends."
Lu Ze put his hands behind her and looked at her with a side smile. "Our sister, it really turns out that she is indeed a future strong woman."
Wen Yan didn't believe in such a nonsense rebirth.
She carefully looked at Lunze. "Classmate, tell your sister honestly, how do you understand these things in the workplace?"
"Sister you taught."
Lu Ze said, leaning forward, Wen Yan was just a breathing distance, warm breathing, violent heartbeat, Wen Yan's expression was distorted.
She, she, she was stung by a little boy.
Lu Ze pulled out the phone in Wen Yan's hand and called herself, and fled before she responded.
After running far, Lu Ze stood under the Indus tree and waved to Wen Yan: "Sister, I will call you often."
Soon, the back of the blue and white school uniform disappeared.
It's like a dream.
Suddenly a little boy fell from the sky. He knows all the difficulties you have now, and knows how to take you out of the most difficult years.
Should be a dream?
Wen Yan looked at the lollipop in his hand, as if not a puppet.
Lu Ze quickly ran back to school and assembled with Qi Shi, the two successfully escaped.
In the evening, Wen Yan sat on the bed over and over to simulate what she should do tomorrow to Ms. Zhao.
She collected all the information that Ms. Zhao could gather.
She also has a comprehensive understanding of Ms. Zhao's character.
but……
After all, there was no actual combat, and my heart was still very tense.
Ms. Zhang's damage is one set after another, but without any dirty words.
She has been scolded several times.
Suddenly, the phone was on.
Wen Yan looked down and saw a text message from an unfamiliar number: Sister, come on, you are the future strong woman-Lu Ze.
Knowing that she didn't know his name, she signed it.
Wen Yan couldn't help laughing, the little boy was shining sunshine all over his body, always smiling warmly, no matter how upset he felt, he seemed to laugh with him.
"Such a handsome guy said she would be a strong woman in the future, so believe it this time."
"Come on, Wen Yan, you can be sure."
Say to yourself.
The next day, Wen Yan got up early to get his punch card at work. After punching the card, he went to his supervisor to apply for a business trip as usual.
At eleven o'clock, the sun is already strong.
As soon as Ms. Zhang went out, she saw Wen Yan waiting at the door with a smile.
She frowned angrily. "What's up again, didn't I tell you I wouldn't withdraw my complaint?"
"Sister Zhang." Wen Yan smiled. "I came to give you an umbrella. Although it's morning, the sun is still very big. The injury on your face was our mistake. Of course, we are responsible for it."
Responsible for what the four people said was pretty good, which made Ms. Zhang's resentment a little less.
However, she still dislikes Wen Yan and everyone at Wen Yan.
She turned around with a bag and walked away.
Wen Yan immediately followed, and put the umbrella on Ms. Zhang's head. As the two walked, Wen Yan said, "Actually, every time you come to our beauty salon for repairs, you have to come back in the morning and afternoon. It's very hard. And the sun will also not be good for the repair of the wound on the face. So, sister Zhang, I applied for a VIP ward with a superior leader yesterday. If you like, you can move in today. "
Ms. Zhang gave Wen Yan a sideways look, her face was not good, "Oh, I went to the hospital, who picked up my son for school? My babysitter took a leave of absence, isn't it? The little girl's family will say something good, but there is nothing at all. Yeah, I told you, do n’t fight, the cat cries, the rat is false compassion, or does it just want me to withdraw the complaint? I tell you, I will never withdraw this complaint. What kind of VIP room is it? You should pay me. "
"Yes, what you said." Wen Yan agreed and refuted, but the umbrella in his hand was still supported.
In fact, Ms. Zhang's home is not far from the beauty salon, and it takes only a few minutes to walk.
That's why this time Ms. Zhang bought their 1,800 radio wave experience.
"I told you not to let it go, to let others see and think I was bullying you, this little girl."
Ms. Zhang held Wen Yan's hand down with annoyance. There was a small thorn on the umbrella, and a spit was drawn in the palm of Wen Yan's hand. She snorted in pain. Ms. Zhang saw it and muttered: "It's yours. It doesn't matter to me."
"It's okay, a small wound." Wen Yan smiled and changed her umbrella, and this time Ms. Zhang was embarrassed to say something.
Wen Yan said with a smile: "Sister Zhang, so, I'll pick up Xiaoyun from school at noon, and take him over to accompany you, okay? Anyway, I'm fine at noon, it's all break time."
Ms. Zhang said impatiently, "Okay, you just have to do it."
With that said, Ms. Zhang's pace was quicker, and Wen Yan immediately followed.
At the beauty salon, Ms. Zhang was pushed to do the repairs. Wen Yan sat in a chair outside and waited for relief.
In fact, she was not afraid of being tired or suffering, but also of hopelessness.
At first glance, I can't see hope, I don't know where to go, as if the result is destined to end bleakly, then everything is suffering.
Now that she has a direction and a goal, it doesn't matter if she is tired or tired.
Wen Yan looked at the sun umbrella. This umbrella has been used for a long time. She knew that she always knew that there were hooks on the umbrella handle.
After more than half an hour, Ms. Zhang finished the repair, lay in the VIP lounge, watched the show, and Wen Yan walked over and sat quietly beside her.
VIP lounges are single rooms with dedicated nursing staff and lunch provided, and are kept quiet outside at all times.
Ms. Zhang took out her mobile phone to watch the drama, and Wen Yan took out a projector and said, "Sister Zhang, my mobile phone hurts my eyes. Let's watch it together. Actually, I like Li Jialun very much, but I am very busy at work. To go out, it's ten o'clock after finishing home at night, and I don't have much time to watch. "
Ms. Zhang would like to refuse, but she is really not used to watching mobile phones.
In fact, she is not accustomed to using smart phones. She waved her hands. "It's up to you. You can do whatever you want."
Wen Yan connected the Epson projector and mobile phone, pulled the curtains, and adjusted the height, length and width.
Soon, Ms. Zhang entered the plot.
In the afternoon, Wen Yan quietly went out of the room and came to the school to pick up Ms. Zhang's son, Shen Yun, and take him to a clean and hygienic restaurant for dinner.
Shen Yun was only in the first grade of elementary school. Children of this age are very skinny, but if you tell him to stop, he will stop.
After eating, Wen Yan gave Zhang Yun another apple and took him back to Ms. Zhang.
When the mother and the child met, Wen Yan temporarily turned off the projector and left the mother and the child alone.
Ms. Zhang squeezed her son's face, "Are you ready to eat at noon? Are you hungry? Would you like my mother to order something for you?"
Shen Yun shook her head. "My sister took me for dinner, shrimp, ribs and vegetables, and gave me an apple."
"Did your sister threaten you or tell you to talk to your mother?"
"No, my sister is very beautiful, she can also sing, and she said she will teach me to play the harmonica next time." Zhang Yun said, taking out a harmonica from his pocket. "Look, my sister bought it for me."
The hostess Zhang smirked. The little girl's family would kind of coax the child.
"Okay, okay, next time I'm sleepy?" Ms. Zhang said softly, "Come, go to sleep on mom's bed."
"Ok."
Wen Yan saw two people sleeping through the small rectangular window on the door, so he really left quietly.
She excitedly sent a message to Lu Ze: "This is the first time, I have not been damaged by her."
After thinking about it, Wen Yan sent another message: "I now find that in fact, sister Zhang is really not bad. I used to think she was a bad person."
"Except for a few high-quality customers, most of them are reasonable. Ms. Zhang is not a messy person. As long as you use the right method, I believe things will be resolved soon."
"Classmate, are you really born again?"
"Like a fake replacement."
Lu Ze took a photo of the test paper and gave it to Wen Yan, "It seems that I didn't do well."
Wen Yan looked at the 59 points above and was silent. One hundred points test 59 is fine, 150 points test 59 is a ghost?
"Students, study hard and improve every day."
"Sister, long road, long road."
Where does this little boy look like a little milk dog?
It's so embarrassing.
Wen Yan adjusted the alarm clock for himself, and when the time was up, he took Shen Yun to take him to school.
This persisted for a month. Ms. Zhang went from being impatient, to being impatient, to softening her attitude, to talking with Wen Yan about homework, talking about her husband, talking about children's troubles in life.
A month later, the wound on Ms. Zhang's face was completely repaired, and not only the complaint was revoked, but a new membership card of 68 thousand was also issued.
Wen Yan was finally relieved.
Director Zhao of the Marketing Department was also shocked when he learned that a young girl who just graduated could not only resolve such a difficult complaint, but also let the customer place an order.
After Director Zhao learned that, he went to the customer service department to find Wen Yan at noon, and invited her out for dinner.
Wen Yan smiled awkwardly, quickly hid in the toilet, and sent a message to Lu Ze, "The director of the marketing department said that I did a good job of sister Zhang. He wanted to invite me to eat. He is the supervisor. Please invite me to eat. Will it be divided? "
Lu Ze smiled helplessly, and Wen Yan could imagine Wen Yan's flustered expression like a rabbit.
Lu Ze said with a voice in the past, "Did you put your hair down today?"
"Ok."
Lu Ze said, "Put on the Bluetooth headset, don't be afraid, I will be with you then."
"it is good."
Wen Yan put on his headphones and came out to the restaurant that Director Zhao said.
Lu Ze listened to the conversation while eating. The basic meaning was very clear. Director Zhao felt that Wen Yan was doing a beautiful job. Originally, Ms. Zhang was a customer recruited by their marketing department. The problem was from the technical department, but she pushed It was given to the customer service department and fell on Wen Yan's head.
Wen Yan not only solved the problem, but also caused customers to set up a new 68 thousand membership card. This performance cannot be counted in the head of the marketing department.
Director Zhao took out an envelope and said, "So, I think you should get this commission."
The company's commission is 10%, 68,800, which is a big number for a young girl who just graduated.
What's more, when the original 16-year-old was born, the general salary of newly graduated students was only 18,000.
Lu Ze said: "You said that these are your business, and return the money. When the money is returned, he will always owe you your kindness, but if you take the money, you will be cleared."
Wen Yan pushed the envelope back according to Lu Ze. "Director Zhao, I'm a customer service. The job is to handle after-sale complaints. This is all I should do. I can't take this money."
Hearing that, Director Zhao had a little more appreciation for Wen Yan.
It is a good seed to be experienced, not greedy for money, and humble.
Director Zhao laughed: "In this case, when I owe you a favor. This meal is like a party between friends. Don't hesitate."
"Thank you, Director Zhao."
Wen Yan bowed his head to eat regularly.
On the weekend, Lu Ze slammed the door and slammed Wen Yan's door. "Little surprise."
"Classmate, will you cook?"
Wen Yan asked suspiciously.
Lu Ze grinned and said rightly, "No, little dogs don't cook, so my sister wants to teach me."
"Well, I teach you, what do you want to eat?"
Lu Ze bent down, bowed his head, and whispered in Wen Yan's ear, "Eat sister ...
The warm breath hit the earlobe, and itchy, numb, in Wen Yan's chest, the heart fluttered.
The messy fawn was about to hit.
"... Favorite, sirloin with tomato and potatoes."
This bastard!
Wen Yan pushed Lu Ze away and took the dish into the kitchen.
After I finished washing the dishes, I realized that someone didn't follow up and went out again, and pulled in a lazy person, "Cut potatoes."
"Oh."
Lu Ze obediently picked up a kitchen knife and cut the peeled potatoes into small pieces. After cutting, Lu Zeduan gave Wen Yan, "Sister, I've cut it, but I'm tired. Is there any reward?"
Wen Yan raised his kitchen knife. "Classmate, are you tired now?"
"No sister is tired, my sister has worked hard for a week, and even more tired, I go to Taomi."
Wen Yan laughed. The child was still a big boy and he didn't grow up.
The two had a good lunch and quickly prepared a meal. After eating, Wen Yan sat on the sofa and read a book. Lu Ze wore headphones on her thigh and listened to English news.
Life is simple and beautiful.
Two months later, the head of the customer service department resigned because of pregnancy, and the director of the marketing department, Zhao, recommended Wen Yan. Wen Yan was officially appointed as the head of the customer service department. The speed of promotion was like a rocket.
The workplace is a small society, and there are still common problems in society.
Men's rapid promotion is because of their outstanding ability, and women's rapid promotion is probably related to men.
Because it was Director Zhao's recommendation, Wen Yan's promotion inevitably attracted suspicion, and rumors of the relationship between her and Director Zhao were all around for a while.