Chapter 26: Contact Agent

Qiu Jing never sent a message to Liu Ye, and Liu Ye was embarrassed to ask.
In the afternoon, she started broadcasting again. She added her Weibo account in the anchor introduction. At this time, some student parties are still preparing for the final exam. Her audience is not large, but she also has acquaintances.
"Miss Sina opened Weibo, and hurry up and add a duck."
The attention sound of the mobile phone Weibo was ringing. Liu Ye did not go to see it. She rolled out rice paper and planned to continue writing.
"Why didn't Miss go live last night ?"-I just came to see the shoes
"I went out for dinner with my friends. I came back for a rest some night after coming back. I have to go to dinner with two roommates tonight, so I will broadcast live now, and it will not be broadcast at night. By the way, I sent the aj you bought yesterday Now, pay attention to express delivery. "
Liu Zhengzheng said, the cat suddenly jumped onto the table, and the golden body blocked most of the camera. Thanks to the cat food bought from Yu Zhan, Nikko has recently eaten a lot and full, and his belly is rolling. Even if it walks on its four legs The stepped kitten has no way to hide the fact that it is a fat lady with a small belly.
哇 "Wow, Nikko is still so cute , I really want to touch, I want to hug, as if kneading."-Peach is a little fairy
"Nikko seems to be gaining weight 诶, it seems that Miss Sister bought the cat this time without problems." Pancake Fruit
"Yes, younger sister, did the last fake cat food matter come to fruition?" Xia Xiaoting
Xiao Xiaoting reminded Liu Ye that she was too busy these days, and she forgot about the refund. "I'll go to Taobao now."
嫚 Liu Liu switched the phone to Taobao page, opened the order to see the refund application, but saw a line of red text, "Your refund application was rejected, and Tao Xiaoer judged that the seller was not at fault based on relevant evidence."
Liu Liu did not expect that she had waited so long, but the processing result of Xiaobao in Xiaobao was like this. She tried to call the customer service phone at the bottom of Taobao, but reminded that there were 20 people waiting in front, waiting at least 30 minutes. Obviously Taobao is protecting the seller. After all, this seller is very high-level, and the various procedures are complete, it looks very real.
Is it just a few hundred dollars thrown into the water like this?
There was a hint of confusion in Liu Yan's heart.
I returned to the live broadcast room again, and she said to some cat fans who have been following this matter, "Taobao does not agree to the refund. It seems that I can only consider myself unlucky this time," with a bitter smile in her tone.
"Oh, forget it, buy a lesson for a few hundred dollars." Peach is a little fairy
"It ’s okay for the cat to be okay. It ’s ok to avoid selling fake cat food as long as possible." Xia Xiaoting
"I said last time that these treacherous dealers engaged in overseas cat food purchases have done a real job. What kind of anti-counterfeiting trademarks, authorizations, everything? Even if they are found, they have solutions to deal with them. We have no way to talk to them Fight, unless we find a foreign company to verify, where do we ordinary people go to contact them, even the dealers can't be contacted. "— Pancake Fruit
"If the younger sister would expose this shop in the live broadcast room, cat owners can avoid buying their cat food."
"There are thousands of stores that buy Cats’ Garden online. Who makes this brand of good quality, so make money by making fakes. Without this store, you may run into other homes.
"Besides, there are only a few hundred fans of Miss Sister, and Weibo is still open. What influence does it have? Who can listen to her? I will lose."
Everyone you, I spoke on the screen in the live broadcast room, and the argument was fierce. Liu Ye carefully read every word of them, and she focused on the pancake fruit.
Dealer ...
Liu Liu suddenly thought of the note in the carton. Shouldn't the manager Huang be the dealer? Where did she put the note?
"I'm in a hurry, I won't be broadcasting today," Liu Yan said anxiously.
A few of her word powder bubbling,
"Suddenly, isn't Miss Sister writing anymore?"
"Wait a long time, I was really looking forward to it."
Liu Liu apologized repeatedly and turned off the live broadcast.
的 The clothes she wore were hung on hangers. She searched one by one. She reached into her pocket for a long time and finally found the note.
She dialed the phone on the note, and the phone rang twice and was connected.
"Good base."
This Cantonese made Liu Ye pause for half a second before saying, "Hello."
The other party seems to be stunned for a while, and soon converted into non-standard Mandarin,
"Hello, who are you?"
"I bought Cats’ Garden cat food last week. I saw a note with a phone number in the shipping carton and called it to try. Are you Manager Huang? "
As the sole agent authorized by Cats’Garden in Hong Kong, Huang Shiting is usually very busy, but he is very impressed with this matter because Liu Zhi told his assistant to put it in.
"Yes, I am, what's your surname?" Compared with his indifferent politeness, his tone is a bit better.
"Free surname Liu." Liu Ye thought the manager Huang was too polite.
"Mrs. Liu, is there anything wrong? Is there something wrong with the cat food?"
The other person spoke so well, Liu Ye also respected his tone, "No, no, there is nothing wrong with your cat food. I called you to confirm a few things."
"Huh, you said," Huang Shiting was very patient.
"Are you a regular dealer of Cats’Garden?"
当然 "Of course, we are the only legal distributor of Cats’ Garden in Hong Kong. Every bag of cat food we sell is imported by the manufacturer. "
In fact, Huang Shiting's company is so large that few people have questioned the authenticity of their products.
那么 "Is there a Cats’Garden dealer in China?"
"Due to various reasons such as tariffs, Cats’ Garden is currently not authorized for sale in mainland China. All companies selling authorized sales in the mainland are fake. Have you bought fakes in China? "
Huang Shiting was very smart to guess why Liu Ye made the call.
Liu Liu quickly said, "Yes, I bought a bag of Cats’Garden cat food in a Taobao store before. It's a fake."
Huang Shiting said with a smile, "There are mainlanders who buy cat food from Hong Kong to sell to the Mainland and earn a median price, but the amount will not be too large, because without our permission, they can only rely on artificial bags in supermarkets in Hong Kong Buy bags. I can say so, all Cats'Garden cat food on Taobao that claims to be able to ship in large quantities is fake. "
"But they have a manufacturer's authorization certificate on their product introduction."
"Those are all things that can be forged, and no one will go to New Zealand to find a manufacturer with various authorization certificates printed from the Internet."
I heard this. Now Liu Ye can be 100% sure that the shop is selling fakes, but how can I get defensible evidence?
"The fake cat food shop I bought has so far refused to refund money because I do n’t have enough evidence, so I have a relentless request. Could you please help me issue a certificate to prove that they sell fakes? "
Huang Shiting laughed again, "Little girl, you are still too young to understand how to do business. Now there are too many channels for the circulation of goods. We are not manufacturers and do not have the right to issue such certifications. We can only at most prove that what we sell is authentic. But there is no way to prove that other people are selling fakes. However, in this matter, I think I can still help you a little, you leave me an email, I will let my assistant send some Information for you. "
I heard that Manager Huang was willing to help her. Although not what she thought, she was very grateful. "Thank you, thank you very much."
其实 "In fact, you don't have to worry about buying fake cat food. Now that we know it, I can provide you with genuine cats’ garden cat food for a long time. "
Liu Ye thinks this manager Huang is really a very talkative person. He is a very good person.
士 Huang Shiting hung up the phone, to the assistant next to him, "John, please sort out the list of our products."
John kept listening with his ears upright, and he was curious which big-name person was on the other end of the phone. After all, such "low-level" questions like the authenticity of the product were usually dismissive, but he didn't dare to ask more.
Liu Liu texted his e-mail address. About half an hour later, I received a reply saying:
Hello Ms. Liu:
I'm John, Assistant to the General Manager of Hong Kong Westland Trade Co., Ltd. UU Reading www.uukanshu. com our full agent in New Zealand
代理 Cats’Garden pet food company sales agent in Southeast Asia. Attachment is Cats’Garden
Please look at the sales list.
John
Contact phone: XXXXXXXXXXXX
There are two attachments. Liu Ye opened Attachment 1. Attachment 1 is a detailed form. The form details the names, types, specifications, and ingredients of all the products sold by Cats'Garden. This is not confidential, but The product information disclosed by the manufacturer to the public is an electronic seal of Hong Kong Westland Company at the bottom of the form to prove the authenticity of this form.
Attachment 2 is a scanned version of an English statement by Cats'Garden Pet Food Company in New Zealand. The former English master is not very good, not to mention Liu Ye herself, and she read the whole statement after a waste of power . The statement states that they have only authorized the Hong Kong Westland Company Limited to sell Cats'Garden cat food throughout the country. This statement is not new, the date of the payment is one year ago, and is owned by the owner of Cats'Garden signature.
Obviously, Manager Huang has long known that some people on Taobao on the mainland sell fake cat food under the name of an agent, but they are in Hong Kong and the manufacturer is far from New Zealand. There is no way to completely eliminate the phenomenon of fake sales. This statement eventually became a form Already.
嫚 Liu Ying looked at these materials and searched the Internet for relevant information. After spending an entire afternoon, she wrote the collected information in a notebook, which was full of two pages of paper. She felt that even if she could not get a refund this time, she could still make a huge loss to the shop selling fakes.