Chapter 1168: Industry standard (subscription)
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Extraordinary Genius
- 穷四
- 1234 characters
- 2021-01-31 11:13:48
"Feng, how come you have so many ideas. You said that it seems that the accommodation service is really not bad. Even if it is not comparable to a star hotel, it will not be much worse than the space pattern."
"You don't have to live in those star-rated hotels. The place is bigger, there is a suite. What's the other? This hotel, isn't it a place to sleep? We just need to do good service at this point."
After the scale is formed, we purchase consumables more cheaply, and the management cost can be reduced. In fact, it is more cost-effective than opening a hotel.
Zong Qingxian said with a smile.
"Yes, but in this room, you should add something. Well, when you turn back, you will call Masaru Kadada. He will tell you what should be added in the room. Remember, these are all charged and more expensive than outside." Just like selling something more expensive on a train, because something is delivered to you."
Feng Yu thought about it, the hotel must have some condoms and other consumables. In this respect, the island hotel developed faster and earlier, better than the country.
Right, there are hotels without a restaurant, but what if the guests are hungry at night?
"We don't have instant noodles in the lobby bar." Zong Qingxian is awkward, isn't you saying that you don't want a restaurant?
Feng Yu shook his head: "At night, even in the middle of the night, let them go downstairs to buy things? Even if there is an elevator, they will feel inconvenient. Sometimes they will feel hungry after bathing. So there must be some food in the room. For example, the barreled Le Haha instant noodles, Taihua ham, mustard and the like. And the room can also put on the pure water, drinks, beer, etc., which are all tagged, let the customers know, It is paid."
Some of the hospitality hotels under the group had such services, but none of them were owned by the heads of the guest houses themselves. Zong Qingxian thought for a moment, this idea is really good, but also let Le Haha's products have a sales channel, although not big, but better than nothing.
"There is also an electric kettle in the room, which is the automatic power-off of the wind and rain card. All rooms must have air conditioning..."
"Wait a minute, Mr. Feng, all rooms must have air conditioning? How many stations do you have. Can't you use it?"
"No, this can show our hotel configuration, just like TV. If there is no TV, it must be a small hotel. Now the hotel is equipped with ordinary small air conditioners. If you build a new hotel in the future, you can use the central air conditioner. Like the room twenty-four hours of hot water, the beds are clean and tidy... these should be noticed."
"Yes, Feng Zong, I will sort through these requirements and make a hotel service standard for our Yuelai Inn."
It’s not just the service standard of Yuelai Inn, we have to be the service standard of Express Hotel!
Zong Qingxian is speechless, fast hotel, but also standard? Also industry standards?
Seeing that Zong Qingxian had some disdainful eyes, Feng Yu decided to give Zong Qingxian a re-education. Can't you have a hard wing now, don't you listen to me?
"Lao Zong, you think about it, how is the company grade divided?"
Is it not according to size? Is it based on market value?
Feng Yu shook his head: "No. First-class companies set standards. Just like the dvd industry standard of wind and rain electronics, everyone must do dvd, we must follow our standards. When we say improvement, we can improve, this is the status of the boss. Just like our Taihua Supermarket Group, our retail price is to set the cost standard for each manufacturing company in disguise. The cost is higher than our retail price and must be eliminated, so we can achieve the maximum."
Second-class companies only make brands, just like Songjiang cars, and Lehaha. Others only recognize this brand, but we have to follow other people’s standards. But competitors can launch new brands. Like Lianxiang Group And build treasure, etc., all."
The third-class company sells products and sells services. For example, TV, providing good after-sales maintenance services, what does it mean, their TV is easy to be bad. If the TV is not easy to break, need after-sales maintenance? Other products, at all There are no brands, and they are selling well. These companies have a lot of resistance to industry risks."
Fourth-class companies, which are the worst, sell prices. That is to say, they use cheap products to hit the market and need a lot of cheap labor. The products produced have no technical content, and there is no after-sales. Service. This kind of enterprise has very poor anti-risk ability. If a certain raw material price increases, the product may not be competitive, and then the company may close down."
In simple terms, the standard is based on the leadership position, which is equivalent to the company’s CEO. The brand is the equivalent of the department manager. It must be done according to the requirements of the standard. Once the leader changes, that is, the industry. If the standard is changed, it will be re-adapted. If you are doing products and services, you will be a grassroots employee. It will always be what others say, how do you do it, call you east, you can’t go west. This kind of selling price is equivalent to a machine. You have to be controlled by the employees. When you turn fast, you can make money. When one day, you don’t turn fast enough, then you are likely to be eliminated!"
"Now you said, should our hotel be standard? We need to make service standards, price standards, space layout standards, etc., so that others can imitate us, so as to ensure the lead. Even by raising the standard, we can limit Other competitors join. The average person wants to be a chain hotel, they can't afford to invest this money at once? Just every room has TV, air conditioning, and many people can be stopped outside the threshold!"
Zong Qingxian nodded thoughtfully, and any industry seems to have standards. In this case, of course, we must strive to be the standard setters, not to obey.
"Okay, these standards, go back and ask Kongtian Zhengxiong's opinion. The island country is still very good in the development of the hotel industry, especially the hotel. I remind you that the quality of the service staff must be guaranteed, and the hotel must be certain To be clean... Yes, you can also get some hours to make a temporary break."
Hourly room? Temporary rest?
Feng Yu sighed and died.
"You think about it, near the school, don't dare to stay outside the school, huh?"
Feng Yu said so straightforward, Zong Qingxian finally understood. He couldn't help but sigh, now the child, when he was so big like these students, where dare.
However, when he changed his mind, he thought of his daughter. Zong Qingxian’s face changed greatly and immediately called out:
General Feng, wait a minute, I will call.
While talking, go outside.
Feng Yu shrugged and a smirk appeared behind him. Look, it is not good to raise a daughter. I am always afraid that my own cabbage will be arched by other pigs. How good is the son, if the cabbage will be arched, my aunt will be so happy!
... (to be continued.)